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www.good2me.com: Online Shopping and Loyalty Program
Swire Properties, Hong Kong

Problem Definition
Swire Properties is the biggest conglomerate of Hong Kong (owns majority stakes in Cathay Pacific, Coke, Airport, Roadways, Reebok etc.) and owns 6 shopping malls of about 70 floors each in Hong Kong. The idea is to bring over 400 retailers from these shopping malls to sell their products on a single integrated online marketplace, and integrate the shopping experience of the visitors with the Loyalty Program of Cathay Pacific.

Solution Framework
good2me.com has been implemented using BroadVision One-to-One to enable strong personalization and track customer`s shopping behaviour. Visitors to good2me.com get to see products targeted specifically to them and can place order for products of their choice. The entire order processing is automated using automated emails, notifications and alerts so that the customer orders are fulfilled by the merchants as per the fulfillment agreement.
 
Check: http://www.good2me.com

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There are three mainThere are three main modules:
  • User Interface for the visitors to browse through the site and place their orders
  • Merchant Interface for merchants/ retailers of the mall to publish their products and fulfill the orders placed by the site visitors
  • Administrative Interface for the administrator to manage and do quality checks before migrating products from the staging server to the online server.
Scope of the project:
  • Personalization
  • Secure Transactions
  • Content Publishing on Web/Handy
  • Workflow Management System
  • Reporting Modules
  • Observation Manager
  • Multi-lingual
Technologies used:

BroadVision One-to-One, SSL, WAP, Integration with Payment Gateway, Integration with the CRM Services from 800 TeleServices
 
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Convergent Technologies (CT) is one of trusted software service providers based out of India. Convergent Technologies enables organizations across the globe identify key building blocks and to develop optimal solutions with low total cost of ownership. "Convergence" will always be the key driving force behind all our development work. When you surround any of our technology offering with other modular convergence possibilities, you would begin to lay a foundation for a total digital facility, which is our vision for the future.
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